Lean and digitalisation application in a micro-enterprise educational institution
This study aims to utilise Lean and basic digitalisation methods in a family-run Irish microenterprise and educational institution to improve customer service and reduce non-value added activities. This case study within an Irish educational provider and micro-enterprise utilised the structured Defi...
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| Main Authors: | John O’Shanahan, José Carlos Sá, M. Thenarasu, Manjeet Kharub, Olivia McDermott |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2025-06-01
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| Series: | Journal of Open Innovation: Technology, Market and Complexity |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2199853125000721 |
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