Unveiling the Causes of Conflict Emergence in Organizations and Conflict Management Styles of Employees

Purpose: Conflict is inevitable and tends to occur, though it can be constructive if tackled and resolved tactically, however, it can be very destructive if prolonged and exacerbated. This study delves into reasons for conflicts in organizations and the conflict management style adopted by employee...

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Main Authors: Tayyaba Rafique Makhdoom, Tahal Kumar Luhana, Abdul Qadir Patoli
Format: Article
Language:English
Published: CSRC Publishing 2024-12-01
Series:Sustainable Business and Society in Emerging Economies
Subjects:
Online Access:https://publishing.globalcsrc.org/ojs/index.php/sbsee/article/view/3174
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author Tayyaba Rafique Makhdoom
Tahal Kumar Luhana
Abdul Qadir Patoli
author_facet Tayyaba Rafique Makhdoom
Tahal Kumar Luhana
Abdul Qadir Patoli
author_sort Tayyaba Rafique Makhdoom
collection DOAJ
description Purpose: Conflict is inevitable and tends to occur, though it can be constructive if tackled and resolved tactically, however, it can be very destructive if prolonged and exacerbated. This study delves into reasons for conflicts in organizations and the conflict management style adopted by employees. Design/Methodology/Approach: Literature about the reasons for conflict and conflict management styles was reviewed, 16 reasons were determined as causes of conflict in organizations, whereas five conflict management styles were investigated about their correspondence to different causes of conflict. The sample of the study was composed of 107 teachers of private schools functioning in Hyderabad, Pakistan. Findings: Findings revealed that unjustified treatment and lack of resources are the frequent causes of conflict while competing style is commonly used to manage conflict.  Employees accommodate or avoid conflict when conflict is caused by personal factors. Whereas, when structural factors cause conflict, the conflict is managed by competing, compromising, and collaborating styles. Implications/Originality/Value: Organizations should educate employees on conflict management along with evaluation and improvement in the structural factors that lead to conflicts. This is a novel study as it analyzed the nexus between the causes of conflicts and conflict management styles.
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publishDate 2024-12-01
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series Sustainable Business and Society in Emerging Economies
spelling doaj-art-19134ed2e73f46e3ba7676702f59cb432025-08-20T03:11:34ZengCSRC PublishingSustainable Business and Society in Emerging Economies2708-25042708-21722024-12-016410.26710/sbsee.v6i4.3174Unveiling the Causes of Conflict Emergence in Organizations and Conflict Management Styles of EmployeesTayyaba Rafique Makhdoom0Tahal Kumar Luhana1Abdul Qadir Patoli2University of Sindh, Jamshoro, PakistanSindh University Laar Campus, Badin, PakistanSindh University Laar Campus, Badin, Pakistan Purpose: Conflict is inevitable and tends to occur, though it can be constructive if tackled and resolved tactically, however, it can be very destructive if prolonged and exacerbated. This study delves into reasons for conflicts in organizations and the conflict management style adopted by employees. Design/Methodology/Approach: Literature about the reasons for conflict and conflict management styles was reviewed, 16 reasons were determined as causes of conflict in organizations, whereas five conflict management styles were investigated about their correspondence to different causes of conflict. The sample of the study was composed of 107 teachers of private schools functioning in Hyderabad, Pakistan. Findings: Findings revealed that unjustified treatment and lack of resources are the frequent causes of conflict while competing style is commonly used to manage conflict.  Employees accommodate or avoid conflict when conflict is caused by personal factors. Whereas, when structural factors cause conflict, the conflict is managed by competing, compromising, and collaborating styles. Implications/Originality/Value: Organizations should educate employees on conflict management along with evaluation and improvement in the structural factors that lead to conflicts. This is a novel study as it analyzed the nexus between the causes of conflicts and conflict management styles. https://publishing.globalcsrc.org/ojs/index.php/sbsee/article/view/3174Conflicts EmergenceReasonsManaging ConflictsOrganizationsEmployees
spellingShingle Tayyaba Rafique Makhdoom
Tahal Kumar Luhana
Abdul Qadir Patoli
Unveiling the Causes of Conflict Emergence in Organizations and Conflict Management Styles of Employees
Sustainable Business and Society in Emerging Economies
Conflicts Emergence
Reasons
Managing Conflicts
Organizations
Employees
title Unveiling the Causes of Conflict Emergence in Organizations and Conflict Management Styles of Employees
title_full Unveiling the Causes of Conflict Emergence in Organizations and Conflict Management Styles of Employees
title_fullStr Unveiling the Causes of Conflict Emergence in Organizations and Conflict Management Styles of Employees
title_full_unstemmed Unveiling the Causes of Conflict Emergence in Organizations and Conflict Management Styles of Employees
title_short Unveiling the Causes of Conflict Emergence in Organizations and Conflict Management Styles of Employees
title_sort unveiling the causes of conflict emergence in organizations and conflict management styles of employees
topic Conflicts Emergence
Reasons
Managing Conflicts
Organizations
Employees
url https://publishing.globalcsrc.org/ojs/index.php/sbsee/article/view/3174
work_keys_str_mv AT tayyabarafiquemakhdoom unveilingthecausesofconflictemergenceinorganizationsandconflictmanagementstylesofemployees
AT tahalkumarluhana unveilingthecausesofconflictemergenceinorganizationsandconflictmanagementstylesofemployees
AT abdulqadirpatoli unveilingthecausesofconflictemergenceinorganizationsandconflictmanagementstylesofemployees