Evaluation of critical success factors in decision-making for achieving business success in consulting firms

Decision-making in consulting firms is a crucial process that has impacted their competitiveness in a dynamic environment. These organizations must adapt to the growing demand for specialized services and confront various operational challenges. Therefore, this study has focused on analyzing the key...

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Main Authors: Vladimir Vega Falcón, Ariel Romero Fernández, Raúl Comas Rodríguez
Format: Article
Language:English
Published: Ayandegan Institute of Higher Education, 2024-11-01
Series:Journal of Fuzzy Extension and Applications
Subjects:
Online Access:https://www.journal-fea.com/article_210768_9a10a21d9203262113fc228a43d1ed83.pdf
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author Vladimir Vega Falcón
Ariel Romero Fernández
Raúl Comas Rodríguez
author_facet Vladimir Vega Falcón
Ariel Romero Fernández
Raúl Comas Rodríguez
author_sort Vladimir Vega Falcón
collection DOAJ
description Decision-making in consulting firms is a crucial process that has impacted their competitiveness in a dynamic environment. These organizations must adapt to the growing demand for specialized services and confront various operational challenges. Therefore, this study has focused on analyzing the key factors that affect decision-making in achieving business success by maximizing resources and competitiveness at CONAS, a Cuban consulting firm. Using the neutrosophic VIKOR method as a multicriteria tool, 11 key factors were evaluated to establish causal relationships among the variables. The results revealed that competent personnel, international recognition, and effective management are determinants for enhancing the adaptation and prosperity of consulting firms. In conclusion, understanding and applying these factors facilitate organizational success by optimizing resources and improving competitiveness. Furthermore, it is suggested to investigate how digital transformation and sustainability influence decision-making, as well as to conduct comparative studies with other consulting firms in the region.
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language English
publishDate 2024-11-01
publisher Ayandegan Institute of Higher Education,
record_format Article
series Journal of Fuzzy Extension and Applications
spelling doaj-art-144480c5df4e425c93c920b4a223a1992025-01-30T15:07:24ZengAyandegan Institute of Higher Education,Journal of Fuzzy Extension and Applications2783-14422717-34532024-11-015Special Issue11212510.22105/jfea.2024.468206.1550210768Evaluation of critical success factors in decision-making for achieving business success in consulting firmsVladimir Vega Falcón0Ariel Romero Fernández1Raúl Comas Rodríguez2Regional Autonomous University of the Andes, Ambato, Ecuador.Regional Autonomous University of the Andes, Ambato, Ecuador.Regional Autonomous University of the Andes, Ambato, Ecuador.Decision-making in consulting firms is a crucial process that has impacted their competitiveness in a dynamic environment. These organizations must adapt to the growing demand for specialized services and confront various operational challenges. Therefore, this study has focused on analyzing the key factors that affect decision-making in achieving business success by maximizing resources and competitiveness at CONAS, a Cuban consulting firm. Using the neutrosophic VIKOR method as a multicriteria tool, 11 key factors were evaluated to establish causal relationships among the variables. The results revealed that competent personnel, international recognition, and effective management are determinants for enhancing the adaptation and prosperity of consulting firms. In conclusion, understanding and applying these factors facilitate organizational success by optimizing resources and improving competitiveness. Furthermore, it is suggested to investigate how digital transformation and sustainability influence decision-making, as well as to conduct comparative studies with other consulting firms in the region.https://www.journal-fea.com/article_210768_9a10a21d9203262113fc228a43d1ed83.pdfcritical success factorsbusiness strategytreesoft groupneutrosophic sets
spellingShingle Vladimir Vega Falcón
Ariel Romero Fernández
Raúl Comas Rodríguez
Evaluation of critical success factors in decision-making for achieving business success in consulting firms
Journal of Fuzzy Extension and Applications
critical success factors
business strategy
treesoft group
neutrosophic sets
title Evaluation of critical success factors in decision-making for achieving business success in consulting firms
title_full Evaluation of critical success factors in decision-making for achieving business success in consulting firms
title_fullStr Evaluation of critical success factors in decision-making for achieving business success in consulting firms
title_full_unstemmed Evaluation of critical success factors in decision-making for achieving business success in consulting firms
title_short Evaluation of critical success factors in decision-making for achieving business success in consulting firms
title_sort evaluation of critical success factors in decision making for achieving business success in consulting firms
topic critical success factors
business strategy
treesoft group
neutrosophic sets
url https://www.journal-fea.com/article_210768_9a10a21d9203262113fc228a43d1ed83.pdf
work_keys_str_mv AT vladimirvegafalcon evaluationofcriticalsuccessfactorsindecisionmakingforachievingbusinesssuccessinconsultingfirms
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AT raulcomasrodriguez evaluationofcriticalsuccessfactorsindecisionmakingforachievingbusinesssuccessinconsultingfirms