A mixed methods crossover randomized controlled trial exploring the experiences, perceptions, and usability of artificial intelligence (ChatGPT) in health sciences education

Background Generative artificial intelligence (AI) integrated programs such as Chat Generative Pre-trained Transformers (ChatGPT) are becoming more widespread in educational settings, with mounting ethical and reliability concerns regarding its usage. This paper explores the experiences, perceptions...

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Main Authors: Mirella Veras, Joseph-Omer Dyer, Holly Shannon, Bryce J M Bogie, Morgan Ronney, Harmehr Sekhon, Derek Rutherford, Paulo Goberlânio Barros Silva, Dahlia Kairy
Format: Article
Language:English
Published: SAGE Publishing 2024-12-01
Series:Digital Health
Online Access:https://doi.org/10.1177/20552076241298485
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author Mirella Veras
Joseph-Omer Dyer
Holly Shannon
Bryce J M Bogie
Morgan Ronney
Harmehr Sekhon
Derek Rutherford
Paulo Goberlânio Barros Silva
Dahlia Kairy
author_facet Mirella Veras
Joseph-Omer Dyer
Holly Shannon
Bryce J M Bogie
Morgan Ronney
Harmehr Sekhon
Derek Rutherford
Paulo Goberlânio Barros Silva
Dahlia Kairy
author_sort Mirella Veras
collection DOAJ
description Background Generative artificial intelligence (AI) integrated programs such as Chat Generative Pre-trained Transformers (ChatGPT) are becoming more widespread in educational settings, with mounting ethical and reliability concerns regarding its usage. This paper explores the experiences, perceptions, and usability of ChatGPT in undergraduate health sciences students. Methods Twenty-seven students at Carleton University (Canada) were enrolled in a crossover randomized controlled trial study from a Health Sciences course during the Fall 2023 academic term. The intervention condition involved the use of ChatGPT-3.5, whereas the control condition involved using conventional web-based tools. Technology usability was compared between ChatGPT-3.5 and the traditional tools using questionnaires. Focus group discussions were conducted with seven students to further elaborate on student perceptions and experiences. Reflexive thematic analysis was employed to identify themes from the focus group data. Results Easiness of learnability for personal use and a perception of quick learnability towards ChatGPT-3.5 were significantly higher, compared to conventional online tools from the Systems Usability Scale. Qualitative results highlighted strong benefits of ChatGPT-3.5, such as being a tool for increased overall productivity and brainstorming. However, students identified challenges associated with reliability and accuracy, and concerns about academic integrity. Conclusions Despite the benefits and positive usability of ChatGPT-3.5 identified by students, an explicit need for the development of policies, procedures and regulations remains. An established framework of best practices for the usage of AI within health science education is necessary. This will ensure accountability of users and lead to a more effective integration of AI technologies into academic settings.
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spelling doaj-art-133a3814dd1240e499a7e734d22226932025-02-05T16:03:21ZengSAGE PublishingDigital Health2055-20762024-12-011010.1177/20552076241298485A mixed methods crossover randomized controlled trial exploring the experiences, perceptions, and usability of artificial intelligence (ChatGPT) in health sciences educationMirella Veras0Joseph-Omer Dyer1Holly Shannon2 Bryce J M Bogie3Morgan Ronney4Harmehr Sekhon5Derek Rutherford6Paulo Goberlânio Barros Silva7Dahlia Kairy8 Department of Health Sciences, Carleton University, Ottawa, ON, Canada Groupe Interdisciplinaire de Recherche sur la Cognition et le Raisonnement Professionnel, Faculty of Medicine, , Montréal, QC, Canada Department of Neuroscience, , Ottawa, ON, Canada Department of Cellular and Molecular Medicine, Faculty of Medicine, , Ottawa, ON, Canada Teaching and Learning Services, , Ottawa, ON, Canada , Toronto, ON, Canada School of Physiotherapy, , Halifax, NS, Canada , Fortaleza, Ceará, Brazil Institut Universitaire sur la Réadaptation en Déficience Physique de Montréal, Centre Intégré Universitaire de Santé et Services Sociaux du Centre-Sud-de-l'Île-de-Montréal, Montréal, QC, CanadaBackground Generative artificial intelligence (AI) integrated programs such as Chat Generative Pre-trained Transformers (ChatGPT) are becoming more widespread in educational settings, with mounting ethical and reliability concerns regarding its usage. This paper explores the experiences, perceptions, and usability of ChatGPT in undergraduate health sciences students. Methods Twenty-seven students at Carleton University (Canada) were enrolled in a crossover randomized controlled trial study from a Health Sciences course during the Fall 2023 academic term. The intervention condition involved the use of ChatGPT-3.5, whereas the control condition involved using conventional web-based tools. Technology usability was compared between ChatGPT-3.5 and the traditional tools using questionnaires. Focus group discussions were conducted with seven students to further elaborate on student perceptions and experiences. Reflexive thematic analysis was employed to identify themes from the focus group data. Results Easiness of learnability for personal use and a perception of quick learnability towards ChatGPT-3.5 were significantly higher, compared to conventional online tools from the Systems Usability Scale. Qualitative results highlighted strong benefits of ChatGPT-3.5, such as being a tool for increased overall productivity and brainstorming. However, students identified challenges associated with reliability and accuracy, and concerns about academic integrity. Conclusions Despite the benefits and positive usability of ChatGPT-3.5 identified by students, an explicit need for the development of policies, procedures and regulations remains. An established framework of best practices for the usage of AI within health science education is necessary. This will ensure accountability of users and lead to a more effective integration of AI technologies into academic settings.https://doi.org/10.1177/20552076241298485
spellingShingle Mirella Veras
Joseph-Omer Dyer
Holly Shannon
Bryce J M Bogie
Morgan Ronney
Harmehr Sekhon
Derek Rutherford
Paulo Goberlânio Barros Silva
Dahlia Kairy
A mixed methods crossover randomized controlled trial exploring the experiences, perceptions, and usability of artificial intelligence (ChatGPT) in health sciences education
Digital Health
title A mixed methods crossover randomized controlled trial exploring the experiences, perceptions, and usability of artificial intelligence (ChatGPT) in health sciences education
title_full A mixed methods crossover randomized controlled trial exploring the experiences, perceptions, and usability of artificial intelligence (ChatGPT) in health sciences education
title_fullStr A mixed methods crossover randomized controlled trial exploring the experiences, perceptions, and usability of artificial intelligence (ChatGPT) in health sciences education
title_full_unstemmed A mixed methods crossover randomized controlled trial exploring the experiences, perceptions, and usability of artificial intelligence (ChatGPT) in health sciences education
title_short A mixed methods crossover randomized controlled trial exploring the experiences, perceptions, and usability of artificial intelligence (ChatGPT) in health sciences education
title_sort mixed methods crossover randomized controlled trial exploring the experiences perceptions and usability of artificial intelligence chatgpt in health sciences education
url https://doi.org/10.1177/20552076241298485
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