Business use of the World-Wide Web

Two methods were employed in this study of the use of the World Wide Web by business: first, a sample of 300 businesses with Web sites, across a wide range of industry types, was examined, by selecting (rather than sampling) companies from the Yahoo! directory. The sites were investigated in relatio...

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Main Authors: C. Cockburn, T.D. Wilson
Format: Article
Language:English
Published: University of Borås 1995-01-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:http://informationr.net/ir/1-2/paper6.html
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author C. Cockburn
T.D. Wilson
author_facet C. Cockburn
T.D. Wilson
author_sort C. Cockburn
collection DOAJ
description Two methods were employed in this study of the use of the World Wide Web by business: first, a sample of 300 businesses with Web sites, across a wide range of industry types, was examined, by selecting (rather than sampling) companies from the Yahoo! directory. The sites were investigated in relation to several areas - the purpose of the Web site, the use being made of electronic mail and the extent to which multi-media was being utilised. In addition, any other aspects of the site which were designed to make it more interesting to potential customers were also noted. Secondly, an electronic-mail questionnaire was sent to 222 of the 300 companies surveyed: that is, those that provided an e-mail address for contact. 14 were returned immediately due to unknown addresses or technical problems. Of the remaining 208, 102 replies were received, five of which were of no relevance, leaving 97 completed questionnaires to examine; a response rate of 47%, which is surprisingly good for a survey of this kind.
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institution Kabale University
issn 1368-1613
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series Information Research: An International Electronic Journal
spelling doaj-art-10c12fd297e4473db68810d90de241052025-02-02T16:01:23ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16131995-01-01126Business use of the World-Wide WebC. CockburnT.D. WilsonTwo methods were employed in this study of the use of the World Wide Web by business: first, a sample of 300 businesses with Web sites, across a wide range of industry types, was examined, by selecting (rather than sampling) companies from the Yahoo! directory. The sites were investigated in relation to several areas - the purpose of the Web site, the use being made of electronic mail and the extent to which multi-media was being utilised. In addition, any other aspects of the site which were designed to make it more interesting to potential customers were also noted. Secondly, an electronic-mail questionnaire was sent to 222 of the 300 companies surveyed: that is, those that provided an e-mail address for contact. 14 were returned immediately due to unknown addresses or technical problems. Of the remaining 208, 102 replies were received, five of which were of no relevance, leaving 97 completed questionnaires to examine; a response rate of 47%, which is surprisingly good for a survey of this kind.http://informationr.net/ir/1-2/paper6.htmlWorld Wide WebbusinessWeb siteselectronic maile-mailemailmulti-mediaquestionnaire
spellingShingle C. Cockburn
T.D. Wilson
Business use of the World-Wide Web
Information Research: An International Electronic Journal
World Wide Web
business
Web sites
electronic mail
e-mail
email
multi-media
questionnaire
title Business use of the World-Wide Web
title_full Business use of the World-Wide Web
title_fullStr Business use of the World-Wide Web
title_full_unstemmed Business use of the World-Wide Web
title_short Business use of the World-Wide Web
title_sort business use of the world wide web
topic World Wide Web
business
Web sites
electronic mail
e-mail
email
multi-media
questionnaire
url http://informationr.net/ir/1-2/paper6.html
work_keys_str_mv AT ccockburn businessuseoftheworldwideweb
AT tdwilson businessuseoftheworldwideweb