How can brand equity for tourism destinations be used to preview tourists’ destination choice? An overview from the top of Tower of Babel

Customer-based brand equity for tourism destinations (CBBE-TD) is a helpful construct to assess destination branding effectiveness. However, it would be even more useful if it could be integrated into a wider methodological approach articulating destination brand assessment with the destination...

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Main Authors: Francisco Dias, Lucília Cardoso
Format: Article
Language:English
Published: University of Algarve, ESGHT/CINTURS 2017-04-01
Series:Tourism & Management Studies
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Online Access:https://tmstudies.net/index.php/ectms/article/view/990/pdf_50
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author Francisco Dias
Lucília Cardoso
author_facet Francisco Dias
Lucília Cardoso
author_sort Francisco Dias
collection DOAJ
description Customer-based brand equity for tourism destinations (CBBE-TD) is a helpful construct to assess destination branding effectiveness. However, it would be even more useful if it could be integrated into a wider methodological approach articulating destination brand assessment with the destination choice process. This paper describes a new research programme – Favourite Destinations Worldwide – that includes three interrelated innovative tools: (1) the destination brand choice model that allows a better conceptualization of CBBE-TD in the context of destination choice; (2) the Tower of Babel platform, a multilingual online survey for data gathering, to assess CBBE-TD of all destinations competing in the world market; and (3) the Destination Brand Gnosis, a propriety software for qualitative data analysis, transforming the meta-data into a system for constantly evaluating brand attractiveness. Additionally, for illustrative purposes empirical data from two national samples is presented: Portuguese (N = 524) and Brazilian (N = 955). Besides presenting the preferred destination brands for Brazilian and Portuguese tourists, the results confirm a basic assumption supporting this research program related to the geographic polarization of the most valued destination brands: “dream destination brands” correspond to destinations located farther from respondents’ home-places, in other continents, requiring long-haul air travel, while “favourite destination brands” are predominantly destinations located nearer, in respondents’ own countries or neighbouring countries.
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spelling doaj-art-0f31f78c634841499baea36e394553232025-02-03T01:28:16ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662017-04-01132132310.18089/tms.2017.13202How can brand equity for tourism destinations be used to preview tourists’ destination choice? An overview from the top of Tower of BabelFrancisco Dias0Lucília Cardoso1Polytechnic Institute of Leiria and CITUR – Centre of Applied Research in Tourism, Santuário de Nossa Senhora dos Remédios, 2520–641 Peniche, PortugalCEPESE - Centro de Estudos da População, Economia e Sociedade, Rua do Campo Alegre, 1021, 4169-004 Porto, PortugalCustomer-based brand equity for tourism destinations (CBBE-TD) is a helpful construct to assess destination branding effectiveness. However, it would be even more useful if it could be integrated into a wider methodological approach articulating destination brand assessment with the destination choice process. This paper describes a new research programme – Favourite Destinations Worldwide – that includes three interrelated innovative tools: (1) the destination brand choice model that allows a better conceptualization of CBBE-TD in the context of destination choice; (2) the Tower of Babel platform, a multilingual online survey for data gathering, to assess CBBE-TD of all destinations competing in the world market; and (3) the Destination Brand Gnosis, a propriety software for qualitative data analysis, transforming the meta-data into a system for constantly evaluating brand attractiveness. Additionally, for illustrative purposes empirical data from two national samples is presented: Portuguese (N = 524) and Brazilian (N = 955). Besides presenting the preferred destination brands for Brazilian and Portuguese tourists, the results confirm a basic assumption supporting this research program related to the geographic polarization of the most valued destination brands: “dream destination brands” correspond to destinations located farther from respondents’ home-places, in other continents, requiring long-haul air travel, while “favourite destination brands” are predominantly destinations located nearer, in respondents’ own countries or neighbouring countries.https://tmstudies.net/index.php/ectms/article/view/990/pdf_50brand equitydestination choicedream destinationfavourite destination
spellingShingle Francisco Dias
Lucília Cardoso
How can brand equity for tourism destinations be used to preview tourists’ destination choice? An overview from the top of Tower of Babel
Tourism & Management Studies
brand equity
destination choice
dream destination
favourite destination
title How can brand equity for tourism destinations be used to preview tourists’ destination choice? An overview from the top of Tower of Babel
title_full How can brand equity for tourism destinations be used to preview tourists’ destination choice? An overview from the top of Tower of Babel
title_fullStr How can brand equity for tourism destinations be used to preview tourists’ destination choice? An overview from the top of Tower of Babel
title_full_unstemmed How can brand equity for tourism destinations be used to preview tourists’ destination choice? An overview from the top of Tower of Babel
title_short How can brand equity for tourism destinations be used to preview tourists’ destination choice? An overview from the top of Tower of Babel
title_sort how can brand equity for tourism destinations be used to preview tourists destination choice an overview from the top of tower of babel
topic brand equity
destination choice
dream destination
favourite destination
url https://tmstudies.net/index.php/ectms/article/view/990/pdf_50
work_keys_str_mv AT franciscodias howcanbrandequityfortourismdestinationsbeusedtopreviewtouristsdestinationchoiceanoverviewfromthetopoftowerofbabel
AT luciliacardoso howcanbrandequityfortourismdestinationsbeusedtopreviewtouristsdestinationchoiceanoverviewfromthetopoftowerofbabel