Self-Confirming Biased Beliefs in Organizational “Learning by Doing”

Learning by doing, a change in beliefs (and consequently behaviour) due to experience, is crucial to the adaptive behaviours of organizations as well as the individuals that inhabit them. In this review paper, we summarise different pathologies of learning noted in past literature using a common und...

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Main Authors: Sanghyun Park, Phanish Puranam
Format: Article
Language:English
Published: Wiley 2021-01-01
Series:Complexity
Online Access:http://dx.doi.org/10.1155/2021/8865872
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author Sanghyun Park
Phanish Puranam
author_facet Sanghyun Park
Phanish Puranam
author_sort Sanghyun Park
collection DOAJ
description Learning by doing, a change in beliefs (and consequently behaviour) due to experience, is crucial to the adaptive behaviours of organizations as well as the individuals that inhabit them. In this review paper, we summarise different pathologies of learning noted in past literature using a common underlying mechanism based on self-confirming biased beliefs. These are inaccurate beliefs about the environment that are self-confirming because acting upon these beliefs prevents their falsification. We provide a formal definition for self-confirming biased beliefs as an attractor that can lock learning by doing systems into suboptimal actions and provide illustrations based on simulations. We then compare and distinguish self-confirming biased beliefs from other related theoretical constructs, including confirmation bias, self-fulfilling prophecies, and sticking points, and underscore that self-confirming biased beliefs underlie inefficient self-confirming equilibria and hot-stove effects. Lastly, we highlight two fundamental ways to escape self-confirming biased beliefs: taking actions inconsistent with beliefs (i.e., exploration) and getting information on unchosen actions (i.e., counterfactuals).
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spelling doaj-art-0f1a5bce95754574b4fbadb4dea8e1072025-02-03T01:28:23ZengWileyComplexity1076-27871099-05262021-01-01202110.1155/2021/88658728865872Self-Confirming Biased Beliefs in Organizational “Learning by Doing”Sanghyun Park0Phanish Puranam1Department of Strategy, INSEAD, Ayer Rajah Avenue, SingaporeDepartment of Strategy, INSEAD, Ayer Rajah Avenue, SingaporeLearning by doing, a change in beliefs (and consequently behaviour) due to experience, is crucial to the adaptive behaviours of organizations as well as the individuals that inhabit them. In this review paper, we summarise different pathologies of learning noted in past literature using a common underlying mechanism based on self-confirming biased beliefs. These are inaccurate beliefs about the environment that are self-confirming because acting upon these beliefs prevents their falsification. We provide a formal definition for self-confirming biased beliefs as an attractor that can lock learning by doing systems into suboptimal actions and provide illustrations based on simulations. We then compare and distinguish self-confirming biased beliefs from other related theoretical constructs, including confirmation bias, self-fulfilling prophecies, and sticking points, and underscore that self-confirming biased beliefs underlie inefficient self-confirming equilibria and hot-stove effects. Lastly, we highlight two fundamental ways to escape self-confirming biased beliefs: taking actions inconsistent with beliefs (i.e., exploration) and getting information on unchosen actions (i.e., counterfactuals).http://dx.doi.org/10.1155/2021/8865872
spellingShingle Sanghyun Park
Phanish Puranam
Self-Confirming Biased Beliefs in Organizational “Learning by Doing”
Complexity
title Self-Confirming Biased Beliefs in Organizational “Learning by Doing”
title_full Self-Confirming Biased Beliefs in Organizational “Learning by Doing”
title_fullStr Self-Confirming Biased Beliefs in Organizational “Learning by Doing”
title_full_unstemmed Self-Confirming Biased Beliefs in Organizational “Learning by Doing”
title_short Self-Confirming Biased Beliefs in Organizational “Learning by Doing”
title_sort self confirming biased beliefs in organizational learning by doing
url http://dx.doi.org/10.1155/2021/8865872
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AT phanishpuranam selfconfirmingbiasedbeliefsinorganizationallearningbydoing