Linking organizational citizenship behavior and organizational trust towards reducing workplace deviance behavior in higher education
Deviance is complex unethical behavior that influences employees, groups, and organizations. When employees misbehave in the workplace, these behaviors can harm the system and prevent organizations from achieving their objectives. This paper examines the impact of trust and citizenship behavior on w...
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| Format: | Article |
| Language: | English |
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Taylor & Francis Group
2023-12-01
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| Series: | Cogent Social Sciences |
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| Online Access: | https://www.tandfonline.com/doi/10.1080/23311886.2022.2157538 |
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| author | Ali Abbasi Wan Khairuzzaman Wan Ismail |
| author_facet | Ali Abbasi Wan Khairuzzaman Wan Ismail |
| author_sort | Ali Abbasi |
| collection | DOAJ |
| description | Deviance is complex unethical behavior that influences employees, groups, and organizations. When employees misbehave in the workplace, these behaviors can harm the system and prevent organizations from achieving their objectives. This paper examines the impact of trust and citizenship behavior on workplace deviance. It further investigates the mediator effect of organizational citizenship behavior between organizational trust and workplace deviance in tertiary education in Malaysia. The finding of this research from four hypotheses reveals the high impact of organizational trust on organizational citizenship behavior and the contrary effect of trust on deviant behavior in organizations. Our analysis found a significant impact of citizenship behavior as a mediation between organizational trust and workplace deviance, particularly in tertiary education. This study employs a quantitative method to test hypotheses through Partial Least Squares Structural Equation Modeling on 230 respondents from tertiary education in Malaysia. In theory, the current study’s findings have added to deviance as an indication of the unlike impacts of trust and citizenship behavior on workplace deviance. The discovery of the present investigation advocate reducing unethical behavior in higher education, thus improving employees’ efficiency and sustainability in tertiary education. |
| format | Article |
| id | doaj-art-0f0a723f00b04c3890b6cf3714bccf8d |
| institution | OA Journals |
| issn | 2331-1886 |
| language | English |
| publishDate | 2023-12-01 |
| publisher | Taylor & Francis Group |
| record_format | Article |
| series | Cogent Social Sciences |
| spelling | doaj-art-0f0a723f00b04c3890b6cf3714bccf8d2025-08-20T02:36:38ZengTaylor & Francis GroupCogent Social Sciences2331-18862023-12-019110.1080/23311886.2022.2157538Linking organizational citizenship behavior and organizational trust towards reducing workplace deviance behavior in higher educationAli Abbasi0Wan Khairuzzaman Wan Ismail1AHIBS, Azman Hashim International Business School Universiti Teknologi Malaysia, MalaysiaSulaiman AlRajhi School of Business, Sulaiman AlRajhi University, Saudi ArabiaDeviance is complex unethical behavior that influences employees, groups, and organizations. When employees misbehave in the workplace, these behaviors can harm the system and prevent organizations from achieving their objectives. This paper examines the impact of trust and citizenship behavior on workplace deviance. It further investigates the mediator effect of organizational citizenship behavior between organizational trust and workplace deviance in tertiary education in Malaysia. The finding of this research from four hypotheses reveals the high impact of organizational trust on organizational citizenship behavior and the contrary effect of trust on deviant behavior in organizations. Our analysis found a significant impact of citizenship behavior as a mediation between organizational trust and workplace deviance, particularly in tertiary education. This study employs a quantitative method to test hypotheses through Partial Least Squares Structural Equation Modeling on 230 respondents from tertiary education in Malaysia. In theory, the current study’s findings have added to deviance as an indication of the unlike impacts of trust and citizenship behavior on workplace deviance. The discovery of the present investigation advocate reducing unethical behavior in higher education, thus improving employees’ efficiency and sustainability in tertiary education.https://www.tandfonline.com/doi/10.1080/23311886.2022.2157538organizational trustorganizational citizenship behaviorhuman resourceworkplace deviance behaviorsocial exchange theory |
| spellingShingle | Ali Abbasi Wan Khairuzzaman Wan Ismail Linking organizational citizenship behavior and organizational trust towards reducing workplace deviance behavior in higher education Cogent Social Sciences organizational trust organizational citizenship behavior human resource workplace deviance behavior social exchange theory |
| title | Linking organizational citizenship behavior and organizational trust towards reducing workplace deviance behavior in higher education |
| title_full | Linking organizational citizenship behavior and organizational trust towards reducing workplace deviance behavior in higher education |
| title_fullStr | Linking organizational citizenship behavior and organizational trust towards reducing workplace deviance behavior in higher education |
| title_full_unstemmed | Linking organizational citizenship behavior and organizational trust towards reducing workplace deviance behavior in higher education |
| title_short | Linking organizational citizenship behavior and organizational trust towards reducing workplace deviance behavior in higher education |
| title_sort | linking organizational citizenship behavior and organizational trust towards reducing workplace deviance behavior in higher education |
| topic | organizational trust organizational citizenship behavior human resource workplace deviance behavior social exchange theory |
| url | https://www.tandfonline.com/doi/10.1080/23311886.2022.2157538 |
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