An exploration of South African corporate communication practices and trends

This study explored the status of corporate communication in selected South African companies. The main purpose of the study was to determine the levels of corporate communication knowledge and practical abilities of top corporate communication professionals. The research design adopted was a mixed...

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Main Authors: Meintjes Corne, Ilse Niemann-Struweg, Gideon de Wet
Format: Article
Language:English
Published: University of Johannesburg 2022-10-01
Series:Communicare
Subjects:
Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/1700
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author Meintjes Corne
Ilse Niemann-Struweg
Gideon de Wet
author_facet Meintjes Corne
Ilse Niemann-Struweg
Gideon de Wet
author_sort Meintjes Corne
collection DOAJ
description This study explored the status of corporate communication in selected South African companies. The main purpose of the study was to determine the levels of corporate communication knowledge and practical abilities of top corporate communication professionals. The research design adopted was a mixed method approach utilising a sequential transformatory model. The sample, selected through purposive and convenience sampling, consisted of twenty-six professionals drawn from a wide range of businesses and sectors in South Africa. The study indicates that corporate communication professionals deal with stakeholder-relationship management and perceive their roles as being strategic, then managerial, and lastly technical in nature, which is however often not practically applied. Furthermore, the study alludes to the fact that the corporate communication professionals concerned had a basic understanding of the strategic issues where the strategic implications of issues of publicity, company image and reputation were seemingly grasped by professionals. This highlights the need for continuous training in corporate communication - particularly at the strategic level- although it is apparent that corporate communication professionals need to be schooled continuously in a fundamental understanding and analysis of power relations, ranging from the most basic interpersonal levels to the socio-political contexts. Such training may allude to how these contexts, these relations, affect the way in which practitioners put it into practice. The study forms part of an international benchmarking survey that aims to contribute to a better understanding of corporate communication best practices worldwide.
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spelling doaj-art-0cc3b471d0294ce3bbba449b1b0eb5642025-01-20T08:53:34ZengUniversity of JohannesburgCommunicare0259-00692957-79502022-10-0128210.36615/jcsa.v28i2.1700An exploration of South African corporate communication practices and trendsMeintjes Corne 0https://orcid.org/0000-0002-8096-332XIlse Niemann-Struweg1https://orcid.org/0000-0002-1448-5286Gideon de Wet2https://orcid.org/0000-0001-9291-9871Monash University Monash University University of Kwazulu Natal This study explored the status of corporate communication in selected South African companies. The main purpose of the study was to determine the levels of corporate communication knowledge and practical abilities of top corporate communication professionals. The research design adopted was a mixed method approach utilising a sequential transformatory model. The sample, selected through purposive and convenience sampling, consisted of twenty-six professionals drawn from a wide range of businesses and sectors in South Africa. The study indicates that corporate communication professionals deal with stakeholder-relationship management and perceive their roles as being strategic, then managerial, and lastly technical in nature, which is however often not practically applied. Furthermore, the study alludes to the fact that the corporate communication professionals concerned had a basic understanding of the strategic issues where the strategic implications of issues of publicity, company image and reputation were seemingly grasped by professionals. This highlights the need for continuous training in corporate communication - particularly at the strategic level- although it is apparent that corporate communication professionals need to be schooled continuously in a fundamental understanding and analysis of power relations, ranging from the most basic interpersonal levels to the socio-political contexts. Such training may allude to how these contexts, these relations, affect the way in which practitioners put it into practice. The study forms part of an international benchmarking survey that aims to contribute to a better understanding of corporate communication best practices worldwide. https://journals.uj.ac.za/index.php/jcsa/article/view/1700corporate communicationlevels of corporate communicationknowledge and practical abilities
spellingShingle Meintjes Corne
Ilse Niemann-Struweg
Gideon de Wet
An exploration of South African corporate communication practices and trends
Communicare
corporate communication
levels of corporate communication
knowledge and practical abilities
title An exploration of South African corporate communication practices and trends
title_full An exploration of South African corporate communication practices and trends
title_fullStr An exploration of South African corporate communication practices and trends
title_full_unstemmed An exploration of South African corporate communication practices and trends
title_short An exploration of South African corporate communication practices and trends
title_sort exploration of south african corporate communication practices and trends
topic corporate communication
levels of corporate communication
knowledge and practical abilities
url https://journals.uj.ac.za/index.php/jcsa/article/view/1700
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