A Decision-Making Approach for Ranking Tertiary Institutions’ Service Quality Using Fuzzy MCDM and Extended HiEdQUAL Model
The attainment of excellence in institutions is maintained through the institutions’ adherence to its core values and efficient service delivery. These factors are very important in facilitating global development of a country and determining the world ranking of an institution. To this effect, this...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley
2021-01-01
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| Series: | Applied Computational Intelligence and Soft Computing |
| Online Access: | http://dx.doi.org/10.1155/2021/4163906 |
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