Navigating the integration of ChatGPT in UAE’s government sector: challenges and opportunities
Purpose – This research examines how responsible deployment of ChatGPT in the UAE’s government sector, guided by New Public Management principles, can enhance customer journeys by integrating services across government bodies. Through semi-structured interviews with UAE government officers, the stud...
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| Format: | Article |
| Language: | English |
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Emerald Publishing
2025-01-01
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| Series: | Digital Transformation and Society |
| Subjects: | |
| Online Access: | https://www.emerald.com/insight/content/doi/10.1108/DTS-03-2024-0024/full/pdf |
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