الخدمة المرجعیة الرقمیة بمکتبة جامعة أم القرى بالمملکة العربیة السعودیة : دراسة حالة

This study aimed to monitor the reality of service digital reference inthe University Library of Um al-Qura Saudi Arabia in terms of componentsof the physical, technological and human elements of the service throughthe library's Web site and the extent of its conformity with internationalstanda...

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Bibliographic Details
Main Author: د. محمد مصباح
Format: Article
Language:Arabic
Published: Egyptian Libraries Association 2016-04-01
Series:المجلة الدولية لعلوم المكتبات والمعلومات
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Online Access:https://ijlis.journals.ekb.eg/article_70274_b65ff528b80cd82ca3efa8c27ecead41.pdf
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Summary:This study aimed to monitor the reality of service digital reference inthe University Library of Um al-Qura Saudi Arabia in terms of componentsof the physical, technological and human elements of the service throughthe library's Web site and the extent of its conformity with internationalstandards, as well as monitored the study was to evaluate thebeneficiaries of the quality of the service through a sample of beneficiariesin various study segments, and to identify the extent of their use of theservice and their assessment and the main obstacles they face when theyare used
ISSN:2356-8003
2735-3931