Nonresponse Error in Mail Surveys: Top Ten Problems

Conducting mail surveys can result in nonresponse error, which occurs when the potential participant is unwilling to participate or impossible to contact. Nonresponse can result in a reduction in precision of the study and may bias results. The purpose of this paper is to describe and make readers a...

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Main Authors: Jeanette M. Daly, Julie K. Jones, Patricia L. Gereau, Barcey T. Levy
Format: Article
Language:English
Published: Wiley 2011-01-01
Series:Nursing Research and Practice
Online Access:http://dx.doi.org/10.1155/2011/987924
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author Jeanette M. Daly
Julie K. Jones
Patricia L. Gereau
Barcey T. Levy
author_facet Jeanette M. Daly
Julie K. Jones
Patricia L. Gereau
Barcey T. Levy
author_sort Jeanette M. Daly
collection DOAJ
description Conducting mail surveys can result in nonresponse error, which occurs when the potential participant is unwilling to participate or impossible to contact. Nonresponse can result in a reduction in precision of the study and may bias results. The purpose of this paper is to describe and make readers aware of a top ten list of mailed survey problems affecting the response rate encountered over time with different research projects, while utilizing the Dillman Total Design Method. Ten nonresponse error problems were identified, such as inserter machine gets sequence out of order, capitalization in databases, and mailing discarded by postal service. These ten mishaps can potentiate nonresponse errors, but there are ways to minimize their frequency. Suggestions offered stem from our own experiences during research projects. Our goal is to increase researchers' knowledge of nonresponse error problems and to offer solutions which can decrease nonresponse error in future projects.
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spelling doaj-art-02427f39a06849cc8989cab8bc21570c2025-02-03T01:22:04ZengWileyNursing Research and Practice2090-14292090-14372011-01-01201110.1155/2011/987924987924Nonresponse Error in Mail Surveys: Top Ten ProblemsJeanette M. Daly0Julie K. Jones1Patricia L. Gereau2Barcey T. Levy3Department of Family Medicine, University of Iowa, 01290-F PFP, 200 Hawkins Drive, Iowa City, IA 52242, USADepartment of Integrative Physiology, University of Iowa, 424 Field House, Iowa City, IA 52242, USADepartment of Family Medicine, University of Iowa, 01290-F PFP, 200 Hawkins Drive, Iowa City, IA 52242, USADepartment of Family Medicine, University of Iowa, 01290-F PFP, 200 Hawkins Drive, Iowa City, IA 52242, USAConducting mail surveys can result in nonresponse error, which occurs when the potential participant is unwilling to participate or impossible to contact. Nonresponse can result in a reduction in precision of the study and may bias results. The purpose of this paper is to describe and make readers aware of a top ten list of mailed survey problems affecting the response rate encountered over time with different research projects, while utilizing the Dillman Total Design Method. Ten nonresponse error problems were identified, such as inserter machine gets sequence out of order, capitalization in databases, and mailing discarded by postal service. These ten mishaps can potentiate nonresponse errors, but there are ways to minimize their frequency. Suggestions offered stem from our own experiences during research projects. Our goal is to increase researchers' knowledge of nonresponse error problems and to offer solutions which can decrease nonresponse error in future projects.http://dx.doi.org/10.1155/2011/987924
spellingShingle Jeanette M. Daly
Julie K. Jones
Patricia L. Gereau
Barcey T. Levy
Nonresponse Error in Mail Surveys: Top Ten Problems
Nursing Research and Practice
title Nonresponse Error in Mail Surveys: Top Ten Problems
title_full Nonresponse Error in Mail Surveys: Top Ten Problems
title_fullStr Nonresponse Error in Mail Surveys: Top Ten Problems
title_full_unstemmed Nonresponse Error in Mail Surveys: Top Ten Problems
title_short Nonresponse Error in Mail Surveys: Top Ten Problems
title_sort nonresponse error in mail surveys top ten problems
url http://dx.doi.org/10.1155/2011/987924
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