Practices and pain points in personal records

Introduction. This paper reports the findings of a survey on personal electronic records management practices focussing on records that people deal with in their everyday lives at home. The aim of this research was to determine which personal electronic records practices were most effective in avert...

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Main Authors: Matt Balogh, William Billingsley, David Paul, Mary Anne Kennan, Melanie Robertson-Dean
Format: Article
Language:English
Published: University of Borås 2024-03-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:https://informationr.net/infres/article/view/604
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author Matt Balogh
William Billingsley
David Paul
Mary Anne Kennan
Melanie Robertson-Dean
author_facet Matt Balogh
William Billingsley
David Paul
Mary Anne Kennan
Melanie Robertson-Dean
author_sort Matt Balogh
collection DOAJ
description Introduction. This paper reports the findings of a survey on personal electronic records management practices focussing on records that people deal with in their everyday lives at home. The aim of this research was to determine which personal electronic records practices were most effective in averting oversights and generating satisfaction in participant’s records management practices. This paper presents one stage of a broader design science research program. Method. The research for this paper was conducted by means of an online questionnaire using Qualtrics software and participants were recruited through social media. Analysis. Analysis was conducted using tabular analysis in SPSS, and Principal Component Analysis in R. Results. The research found that there is a statistical relationship between the practices that respondents adopted with their personal electronic records management and their level of satisfaction with that process. For example, respondents who saved records on a computer or in the cloud reported higher levels of satisfaction with how they managed their personal records and experienced fewer adverse incidents such as losing documents or failing to pay bills on time. Conclusion. The paper concludes by identifying some specific personal records management practices that are likely to improve satisfaction with that task, such as saving and sorting records that need to be retained outside of email in a structured filing system.
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spelling doaj-art-02377e50cd3d46c69eeaa29293b12faf2025-02-03T10:10:34ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132024-03-01291739610.47989/ir291604601Practices and pain points in personal recordsMatt Balogh0https://orcid.org/0000-0003-3045-4014William Billingsley1https://orcid.org/0000-0002-1720-9076David Paul2https://orcid.org/0000-0002-2428-5667Mary Anne Kennan3https://orcid.org/0000-0003-1342-9853Melanie Robertson-Dean4https://orcid.org/0000-0001-8964-773XUniversity of New EnglandUniversity of New EnglandUniversity of New EnglandCharles Sturt UniversityUniversity of New EnglandIntroduction. This paper reports the findings of a survey on personal electronic records management practices focussing on records that people deal with in their everyday lives at home. The aim of this research was to determine which personal electronic records practices were most effective in averting oversights and generating satisfaction in participant’s records management practices. This paper presents one stage of a broader design science research program. Method. The research for this paper was conducted by means of an online questionnaire using Qualtrics software and participants were recruited through social media. Analysis. Analysis was conducted using tabular analysis in SPSS, and Principal Component Analysis in R. Results. The research found that there is a statistical relationship between the practices that respondents adopted with their personal electronic records management and their level of satisfaction with that process. For example, respondents who saved records on a computer or in the cloud reported higher levels of satisfaction with how they managed their personal records and experienced fewer adverse incidents such as losing documents or failing to pay bills on time. Conclusion. The paper concludes by identifying some specific personal records management practices that are likely to improve satisfaction with that task, such as saving and sorting records that need to be retained outside of email in a structured filing system.https://informationr.net/infres/article/view/604personal electronic records managementpersonal information management
spellingShingle Matt Balogh
William Billingsley
David Paul
Mary Anne Kennan
Melanie Robertson-Dean
Practices and pain points in personal records
Information Research: An International Electronic Journal
personal electronic records management
personal information management
title Practices and pain points in personal records
title_full Practices and pain points in personal records
title_fullStr Practices and pain points in personal records
title_full_unstemmed Practices and pain points in personal records
title_short Practices and pain points in personal records
title_sort practices and pain points in personal records
topic personal electronic records management
personal information management
url https://informationr.net/infres/article/view/604
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AT williambillingsley practicesandpainpointsinpersonalrecords
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AT melanierobertsondean practicesandpainpointsinpersonalrecords