A model for efficiency analysis of the customer satisfaction process

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Bibliographic Details
Main Authors: Herbert F. Lewis, Sanal K. Mazvancheryl
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2011-03-01
Series:Innovative Marketing
Online Access:https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/3883/im_en_2011_01_Lewis.pdf
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