Motivation's influence on credit decisions: unveiling the moderating effect of brand awareness in PT Bank Syariah Indonesia Tebing Tinggi branch

The number of MSMEs in Indonesia is very large, but the portion of credit financing to MSMEs is still very small when compared to the percentage of the number of MSMEs. Therefore, this study aims to analyze the effect of MSME customer motivation on credit decisions at PT Bank Syariah Indonesia throu...

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Main Authors: Sarwoto Sarwoto, Cia Cai Cen, Rika Surianto Zalukhu, Sri Murni
Format: Article
Language:English
Published: Indonesian Institute for Counseling, Education and Therapy (IICET) 2024-06-01
Series:JPPI (Jurnal Penelitian Pendidikan Indonesia)
Subjects:
Online Access:https://jurnal.iicet.org/index.php/jppi/article/view/3881
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author Sarwoto Sarwoto
Cia Cai Cen
Rika Surianto Zalukhu
Sri Murni
author_facet Sarwoto Sarwoto
Cia Cai Cen
Rika Surianto Zalukhu
Sri Murni
author_sort Sarwoto Sarwoto
collection DOAJ
description The number of MSMEs in Indonesia is very large, but the portion of credit financing to MSMEs is still very small when compared to the percentage of the number of MSMEs. Therefore, this study aims to analyze the effect of MSME customer motivation on credit decisions at PT Bank Syariah Indonesia through brand awareness as a moderating variable. This research is a quantitative descriptive study conducted on 250 MSME customers of PT Bank Syariah Indonesia, who have credit with current status and are willing to be respondents. Sampling method with accidental sampling. This study uses primary data collected by questionnaires distributed to respondents. Respondents' perceptions were measured using a Likert scale.  Research with SEM model, data processing with PLS 3.0 smart software. The results showed that motivation and brand awareness has a significant effect on MSME customer credit decisions at PT Bank Syariah Indonesia Tebing Tinggi branch. Brand awareness can be a moderating variable in the influence of motivation on credit decisions of MSME customers of PT Bank Syariah Indonesia Tebing Tinggi Branch.  The implication of this research is targeting the policy of increasing Islamic bank credit financing that is oriented towards brand awareness.
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institution Kabale University
issn 2477-8524
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language English
publishDate 2024-06-01
publisher Indonesian Institute for Counseling, Education and Therapy (IICET)
record_format Article
series JPPI (Jurnal Penelitian Pendidikan Indonesia)
spelling doaj-art-0142d6f2e95b44f9ab6fa4172be1f2942025-01-27T12:35:03ZengIndonesian Institute for Counseling, Education and Therapy (IICET)JPPI (Jurnal Penelitian Pendidikan Indonesia)2477-85242502-81032024-06-0110250651510.29210/0202438811958Motivation's influence on credit decisions: unveiling the moderating effect of brand awareness in PT Bank Syariah Indonesia Tebing Tinggi branchSarwoto Sarwoto0Cia Cai Cen1Rika Surianto Zalukhu2Sri Murni3Sekolah Tinggi Ilmu Ekonomi Bina KaryaSekolah Tinggi Ilmu Ekonomi Bina KaryaSekolah Tinggi Ilmu Ekonomi Bina KaryaPoliteknik Negeri BatamThe number of MSMEs in Indonesia is very large, but the portion of credit financing to MSMEs is still very small when compared to the percentage of the number of MSMEs. Therefore, this study aims to analyze the effect of MSME customer motivation on credit decisions at PT Bank Syariah Indonesia through brand awareness as a moderating variable. This research is a quantitative descriptive study conducted on 250 MSME customers of PT Bank Syariah Indonesia, who have credit with current status and are willing to be respondents. Sampling method with accidental sampling. This study uses primary data collected by questionnaires distributed to respondents. Respondents' perceptions were measured using a Likert scale.  Research with SEM model, data processing with PLS 3.0 smart software. The results showed that motivation and brand awareness has a significant effect on MSME customer credit decisions at PT Bank Syariah Indonesia Tebing Tinggi branch. Brand awareness can be a moderating variable in the influence of motivation on credit decisions of MSME customers of PT Bank Syariah Indonesia Tebing Tinggi Branch.  The implication of this research is targeting the policy of increasing Islamic bank credit financing that is oriented towards brand awareness.https://jurnal.iicet.org/index.php/jppi/article/view/3881credit decisionsbrand awarenessmotivation
spellingShingle Sarwoto Sarwoto
Cia Cai Cen
Rika Surianto Zalukhu
Sri Murni
Motivation's influence on credit decisions: unveiling the moderating effect of brand awareness in PT Bank Syariah Indonesia Tebing Tinggi branch
JPPI (Jurnal Penelitian Pendidikan Indonesia)
credit decisions
brand awareness
motivation
title Motivation's influence on credit decisions: unveiling the moderating effect of brand awareness in PT Bank Syariah Indonesia Tebing Tinggi branch
title_full Motivation's influence on credit decisions: unveiling the moderating effect of brand awareness in PT Bank Syariah Indonesia Tebing Tinggi branch
title_fullStr Motivation's influence on credit decisions: unveiling the moderating effect of brand awareness in PT Bank Syariah Indonesia Tebing Tinggi branch
title_full_unstemmed Motivation's influence on credit decisions: unveiling the moderating effect of brand awareness in PT Bank Syariah Indonesia Tebing Tinggi branch
title_short Motivation's influence on credit decisions: unveiling the moderating effect of brand awareness in PT Bank Syariah Indonesia Tebing Tinggi branch
title_sort motivation s influence on credit decisions unveiling the moderating effect of brand awareness in pt bank syariah indonesia tebing tinggi branch
topic credit decisions
brand awareness
motivation
url https://jurnal.iicet.org/index.php/jppi/article/view/3881
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AT rikasuriantozalukhu motivationsinfluenceoncreditdecisionsunveilingthemoderatingeffectofbrandawarenessinptbanksyariahindonesiatebingtinggibranch
AT srimurni motivationsinfluenceoncreditdecisionsunveilingthemoderatingeffectofbrandawarenessinptbanksyariahindonesiatebingtinggibranch