Exploring Digital Transformation Journey Among Micro, Small-, and Medium-Sized Enterprises
This paper aims to explore the patterns in micro, small-, and medium-sized enterprises’ (MSMEs) digital transformation journey during recent years. Using an emergent concurrent mixed-methods approach, we combined insights from six in-depth interviews with MSME managers and owners with survey data fr...
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| Format: | Article |
| Language: | English |
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MDPI AG
2024-12-01
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| Series: | Systems |
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| Online Access: | https://www.mdpi.com/2079-8954/13/1/1 |
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| author | Marjeta Marolt Gregor Lenart Mirjana Kljajić Borštnar Andreja Pucihar |
| author_facet | Marjeta Marolt Gregor Lenart Mirjana Kljajić Borštnar Andreja Pucihar |
| author_sort | Marjeta Marolt |
| collection | DOAJ |
| description | This paper aims to explore the patterns in micro, small-, and medium-sized enterprises’ (MSMEs) digital transformation journey during recent years. Using an emergent concurrent mixed-methods approach, we combined insights from six in-depth interviews with MSME managers and owners with survey data from 66 MSMEs. The findings reveal major inhibitors and accelerators of MSMEs’ digital transformation and demonstrate how they cope with them by engaging in digitalisation actions. This study also provides insights into how inhibitors, accelerators, and digitalisation actions vary across MSME sizes. While an increased adoption of digital technology was observed among the participating MSMEs, this study identifies three distinct digital transformation paths: necessary, experimental, and committed. Each path is shaped by a unique combination of inhibitors and accelerators. From the practical perspective, this research provides insights for MSME managers and owners on how to tailor their digital transformation efforts to their unique inhibitors and accelerators. In addition, our insights can help policy makers to promote the digital transformation of MSMEs through appropriate measures and support mechanisms tailored to the specific needs of smaller enterprises. |
| format | Article |
| id | doaj-art-013eab5593a047c58f581fb6cdb5d5bb |
| institution | Kabale University |
| issn | 2079-8954 |
| language | English |
| publishDate | 2024-12-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Systems |
| spelling | doaj-art-013eab5593a047c58f581fb6cdb5d5bb2025-01-24T13:50:25ZengMDPI AGSystems2079-89542024-12-01131110.3390/systems13010001Exploring Digital Transformation Journey Among Micro, Small-, and Medium-Sized EnterprisesMarjeta Marolt0Gregor Lenart1Mirjana Kljajić Borštnar2Andreja Pucihar3Faculty of Organizational Sciences, University of Maribor, 4000 Kranj, SloveniaFaculty of Organizational Sciences, University of Maribor, 4000 Kranj, SloveniaFaculty of Organizational Sciences, University of Maribor, 4000 Kranj, SloveniaFaculty of Organizational Sciences, University of Maribor, 4000 Kranj, SloveniaThis paper aims to explore the patterns in micro, small-, and medium-sized enterprises’ (MSMEs) digital transformation journey during recent years. Using an emergent concurrent mixed-methods approach, we combined insights from six in-depth interviews with MSME managers and owners with survey data from 66 MSMEs. The findings reveal major inhibitors and accelerators of MSMEs’ digital transformation and demonstrate how they cope with them by engaging in digitalisation actions. This study also provides insights into how inhibitors, accelerators, and digitalisation actions vary across MSME sizes. While an increased adoption of digital technology was observed among the participating MSMEs, this study identifies three distinct digital transformation paths: necessary, experimental, and committed. Each path is shaped by a unique combination of inhibitors and accelerators. From the practical perspective, this research provides insights for MSME managers and owners on how to tailor their digital transformation efforts to their unique inhibitors and accelerators. In addition, our insights can help policy makers to promote the digital transformation of MSMEs through appropriate measures and support mechanisms tailored to the specific needs of smaller enterprises.https://www.mdpi.com/2079-8954/13/1/1digital transformationturbulent environmentmicrosmall- and medium-sized enterprisescase study |
| spellingShingle | Marjeta Marolt Gregor Lenart Mirjana Kljajić Borštnar Andreja Pucihar Exploring Digital Transformation Journey Among Micro, Small-, and Medium-Sized Enterprises Systems digital transformation turbulent environment micro small- and medium-sized enterprises case study |
| title | Exploring Digital Transformation Journey Among Micro, Small-, and Medium-Sized Enterprises |
| title_full | Exploring Digital Transformation Journey Among Micro, Small-, and Medium-Sized Enterprises |
| title_fullStr | Exploring Digital Transformation Journey Among Micro, Small-, and Medium-Sized Enterprises |
| title_full_unstemmed | Exploring Digital Transformation Journey Among Micro, Small-, and Medium-Sized Enterprises |
| title_short | Exploring Digital Transformation Journey Among Micro, Small-, and Medium-Sized Enterprises |
| title_sort | exploring digital transformation journey among micro small and medium sized enterprises |
| topic | digital transformation turbulent environment micro small- and medium-sized enterprises case study |
| url | https://www.mdpi.com/2079-8954/13/1/1 |
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