Response strategies to maintain emotional resonant brand reputations when targeted by user-generated brand parodies

Mostly satirising top-of-mind brands, user-generated parody accounts are a phenomenon mostly associated with Twitter. As an emerging trend in South Africa, parody accounts using cleverlywritten satire attract a large and loyal following as social media communities enjoy the shared pleasure of shari...

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Bibliographic Details
Main Authors: Maritha Pritchard, De la Rey Van der Waldt, David Pieter Conradie
Format: Article
Language:English
Published: University of Johannesburg 2022-10-01
Series:Communicare
Subjects:
Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/1575
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