Understanding of Tourists' Memorable Local Food Experiences: A Netnography Study

Memorable food experiences are an important factor in both the tourism business and destination marketers and managers attracting not only current tourists but also potential tourists. Recently, several studies have been performed to explore or understand memorabl...

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Main Authors: Zekeriya Aksoy, Betül Kodaş
Format: Article
Language:English
Published: Istanbul University Press 2023-01-01
Series:Journal of Economy Culture and Society
Subjects:
Online Access:https://dergipark.org.tr/en/download/article-file/2026927
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author Zekeriya Aksoy
Betül Kodaş
author_facet Zekeriya Aksoy
Betül Kodaş
author_sort Zekeriya Aksoy
collection DOAJ
description Memorable food experiences are an important factor in both the tourism business and destination marketers and managers attracting not only current tourists but also potential tourists. Recently, several studies have been performed to explore or understand memorable food experiences, as food experiences are a crucial indicator of tourist behavioural intentions and satisfaction. Thus, the purpose of the current study is to understand tourists’ memorable local food experiences, food experience satisfaction, and behavioural intentions. Accordingly, data was collected through online reviews (424) posted about tourists’ memorable local food experiences in Gaziantep between 9 April 2021 and 29 May 2021. A phenomenological approach and content analysis technique were used to analyse the data. In the results of the present study, a theoretical model of memorable local food experiences (MLFEs) was developed with six key components: novelty, hospitality and services, taste and food attributes, togetherness and local interactions, ambience and setting, and local culture. In addition, tourists’ food experience satisfaction and behavioural intentions were found to be positive while experiencing regional local food. Based on the results of this study, practical and managerial implications are discussed, and future research recommendations are proposed.
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institution Kabale University
issn 2645-8772
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publishDate 2023-01-01
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series Journal of Economy Culture and Society
spelling doaj-art-002aa2b7dd3d49c3a609159ae0301f132025-02-04T10:17:03ZengIstanbul University PressJournal of Economy Culture and Society2645-87722023-01-016637939610.26650/JECS2021-10096894Understanding of Tourists' Memorable Local Food Experiences: A Netnography StudyZekeriya Aksoy0https://orcid.org/0000-0003-3305-3443Betül Kodaş1https://orcid.org/0000-0003-0309-3583BATMAN ÜNİVERSİTESİ, REKTÖRLÜKMARDIN ARTUKLU UNIVERSITY, MARDİN RESEARCH CENTERMemorable food experiences are an important factor in both the tourism business and destination marketers and managers attracting not only current tourists but also potential tourists. Recently, several studies have been performed to explore or understand memorable food experiences, as food experiences are a crucial indicator of tourist behavioural intentions and satisfaction. Thus, the purpose of the current study is to understand tourists’ memorable local food experiences, food experience satisfaction, and behavioural intentions. Accordingly, data was collected through online reviews (424) posted about tourists’ memorable local food experiences in Gaziantep between 9 April 2021 and 29 May 2021. A phenomenological approach and content analysis technique were used to analyse the data. In the results of the present study, a theoretical model of memorable local food experiences (MLFEs) was developed with six key components: novelty, hospitality and services, taste and food attributes, togetherness and local interactions, ambience and setting, and local culture. In addition, tourists’ food experience satisfaction and behavioural intentions were found to be positive while experiencing regional local food. Based on the results of this study, practical and managerial implications are discussed, and future research recommendations are proposed.https://dergipark.org.tr/en/download/article-file/2026927hatırlanabilir yemek deneyiminetnografyayemek memnuniyetidavranışsal niyetlergaziantepmemorable local food experiencenetnographyfood satisfactionbehavioural intentionsgaziantep
spellingShingle Zekeriya Aksoy
Betül Kodaş
Understanding of Tourists' Memorable Local Food Experiences: A Netnography Study
Journal of Economy Culture and Society
hatırlanabilir yemek deneyimi
netnografya
yemek memnuniyeti
davranışsal niyetler
gaziantep
memorable local food experience
netnography
food satisfaction
behavioural intentions
gaziantep
title Understanding of Tourists' Memorable Local Food Experiences: A Netnography Study
title_full Understanding of Tourists' Memorable Local Food Experiences: A Netnography Study
title_fullStr Understanding of Tourists' Memorable Local Food Experiences: A Netnography Study
title_full_unstemmed Understanding of Tourists' Memorable Local Food Experiences: A Netnography Study
title_short Understanding of Tourists' Memorable Local Food Experiences: A Netnography Study
title_sort understanding of tourists memorable local food experiences a netnography study
topic hatırlanabilir yemek deneyimi
netnografya
yemek memnuniyeti
davranışsal niyetler
gaziantep
memorable local food experience
netnography
food satisfaction
behavioural intentions
gaziantep
url https://dergipark.org.tr/en/download/article-file/2026927
work_keys_str_mv AT zekeriyaaksoy understandingoftouristsmemorablelocalfoodexperiencesanetnographystudy
AT betulkodas understandingoftouristsmemorablelocalfoodexperiencesanetnographystudy