Implementing Digital Reference Services : setting standards and making it real /

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Bibliographic Details
Corporate Author:	Virtual Reference Desk Conference Orlando, Fla.
Other Authors:	Lankes, R. David, 1970- (Editor)
Format:	Conference Proceeding Book
Language:	English
Published:	New York : Neal-Schuman Publishers, c2003.
Subjects:	Electronic reference services (Libraries) > United States > Case studies. Electronic reference services (Libraries) > United States > Management. Electronic reference services (Libraries) > United States > Evaluation.
Online Access:	View in OPAC
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005	20210427091520.0
008	020703s2003 nyu b 101 0 eng
999			\|c 3468 \|d 3468
020			\|a 1555704506
020			\|a 9781555704506
040			\|a DLC \|c KABLIB \|d KABLIB
082	0	0	\|a 025.5 \|2 23 \|b IMP
111	2		\|a Virtual Reference Desk Conference \|n (3rd : \|d 2001 : \|c Orlando, Fla.) \|9 9154
245	1	0	\|a Implementing Digital Reference Services : \|b setting standards and making it real / \|c edited by R. David Lankes ... [et al.].
260			\|a New York : \|b Neal-Schuman Publishers, \|c c2003.
300			\|a xv, 232 p. ; \|c 28 cm.
500			\|a Proceedings of the Third Annual Virtual Reference Desk (VRD) Conference, "Setting Standards and Making It Real," held in Orlando, Florida in November 2001.
504			\|a Includes bibliographical references and index.
650		0	\|a Electronic reference services (Libraries) \|z United States \|v Case studies. \|9 9155
650		0	\|a Electronic reference services (Libraries) \|z United States \|x Management. \|9 9156
650		0	\|a Electronic reference services (Libraries) \|z United States \|x Evaluation. \|9 9157
700	1		\|a Lankes, R. David, \|d 1970- \|e Editor \|9 9158
942			\|2 ddc \|c BOOK