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    SERVICE PERFORMANCE IMPROVEMENT DURING PANDEMIC COVID 19 USING INTEGRATED SERVQUAL AND SIX SIGMA: TELECOMMUNICATION AND INFORMATION INDUSTRY CASE APPLICATION

    SERVICE PERFORMANCE IMPROVEMENT DURING PANDEMIC COVID 19 USING INTEGRATED SERVQUAL AND SIX SIGMA: TELECOMMUNICATION AND INFORMATION INDUSTRY CASE APPLICATION by Sulton Nur Hakim, Alfatah Kalijaga, Sri Indrawati

    Published 2020-12-01
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  2. 2
    DESIGN OF QUEUE SYSTEMS IN TELECOMUNICATION and INFORMATION INDUSTRY USING FLEXIM 6.0 SIMULATION METHOD

    DESIGN OF QUEUE SYSTEMS IN TELECOMUNICATION and INFORMATION INDUSTRY USING FLEXIM 6.0 SIMULATION METHOD by Sulton Nur Hakim, Andika Julianto Putra, Sri Indrawati

    Published 2020-12-01
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