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    A study on emotional intelligence and its impact on service quality: evidence from the banking industry

    A study on emotional intelligence and its impact on service quality: evidence from the banking industry by Padmanathan Meenaprabha, Kasilingam Lingaraja, Rajendran Arun Prasath, Madheswaran Madhavan, Lakshmanan Eswaran

    Published 2025-05-01
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