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    Linkages between service recovery system and customer justice perceptions: A multi-level model of employee service recovery performance [version 2; peer review: 2 approved]

    Linkages between service recovery system and customer justice perceptions: A multi-level model of employee service recovery performance [version 2; peer review: 2 approved] by Yogesh Pai P, Lakshminarayanan Sethumadhavan, Abhishek S Rao

    Published 2024-10-01
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