MODELAGEM DE PROCESSOS, DECISÕES E FALHAS: uma aplicação no contexto de serviços da Política Nacional de Assistência Estudantil by Mauro Henrique Silva, Fabiano Leal

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Service levels of highway toll plazas: the influence of factors on manual customer service by Josiane Palma Lima, Patrícia Pereira Arantes Inácio, Fabiano Leal

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Proposal and application of a procedure for analysis of idleness and wastes in an aircraft company by Luiz Carvalho Neto, Fabiano Leal, Milena Silva de Oliveira

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Gestão do Conhecimento na análise de falhas: mapeamento de falhas através de sistema de informação Knowledge Management in the failure analysis: mapping failure method using inform... by Dagoberto Alves de Almeida, Fabiano Leal, Alexandre Ferreira de Pinho, Liliane Dolores Fagundes

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Learning lean with lego: developing and evaluating the efficacy of a serious game by Fabiano Leal, Paula Carneiro Martins, Alexandre Fonseca Torres, José Antonio de Queiroz, José Arnaldo Barra Montevechi

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A comparative study of forecasting methods using real-life econometric series data by Cláudia Eliane da Matta, Natália Maria Puggina Bianchesi, Milena Silva de Oliveira, Pedro Paulo Balestrassi, Fabiano Leal

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A decision support tool for operational planning: a Digital Twin using simulation and forecasting methods by Carlos Henrique dos Santos, Renan Delgado Camurça Lima, Fabiano Leal, José Antonio de Queiroz, Pedro Paulo Balestrassi, José Arnaldo Barra Montevechi

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