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  1. 1
    Linking employee voice to service recovery performance in the hotel sector: The mediating role of tacit knowledge sharing and employee innovation

    Linking employee voice to service recovery performance in the hotel sector: The mediating role of tacit knowledge sharing and employee innovation by Sultan Alzyoud, Waed Ensour, Ayman Harb

    Published 2024-01-01
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  2. 2
    The effects of the antecedents of ewom on tourists' decision-making: Perceived trust as a mediator

    The effects of the antecedents of ewom on tourists' decision-making: Perceived trust as a mediator by Saad AL-SAAD, Yahya A. ALZGHOUL, Ayman HARB

    Published 2024-12-01
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